ASSOCIATIONS

A number of professional associations provide valuable information and programs to professionals involved in various aspects of customer experience and usability.

American Marketing Association

ACM SIGCHI: SIG in Computer Human Interaction

Puget Sound SIGCHI: Past Chair, Current Board Member

ACM SIGecom: Electronic Commerce research and discussion group

Forum for Women Entrepreneurs (FWE): 2003 Northwest Chapter Board of Directors

Human Factors and Ergonomics Society: Past President, Northwest Chapter

Microsoft Alumnet

CRM Association - Northwest Chapter: Chair, Customer Experience SIG

Experience Design: Northwest Chapter founding member 2002